8x8 SMS APIs

Connect with your customers anytime, anywhere using SMS

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 2

With 8x8, you can keep your customers protected.​

Enhance your customer experiences with reliable and secure solutions that add extra layers of security to your services.

Our customers

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 13
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Features for security and authentication​

Safeguard user accounts and transactions​

Send personalized one-time passwords (OTPs) for two-factor authentication to authenticate users and prevent attacks.

Friction-free authentication to increase conversions​

Enable quick and seamless verification with video calls, resulting in lower drop-off rates and increased conversions.

Protect customer privacy​

Prioritize customer privacy with call masking, keeping the phone numbers and personal identities of users private and secure.

Increase deliverability of sensitive data​

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 3

Ensure effective communication and reliable engagement with SMS APIs in the Philippines & Singapore

Efficiently reach your customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.

Companies in Asia rely on 8x8 SMS APIs

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 6
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Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 8
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Reach your customers instantly with 8x8 SMS APIs​ in the Philippines & Singapore

Reliably reach your customers anywhere with notifications, one-time passwords, reminders, and alerts.

With a 98% open rate, SMS is the most trusted communication channel available.

Our SMS solution ensures your customers are informed and engaged.

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8x8 - Your dedicated communications partner in the Philippines & Singapore

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 5

Direct connections with operators

Redundancy assurance with fallbacks for each APAC destination

High quality direct connections with South East Asia operators boosting global coverage

Local expertise, market know-how

A single partner with local expertise for your market

24/7 support in the Philippines & Singapore

Best SMS API Provider for SMS APIs in Philippines & Singapore: 8x8 2

Download your FREE SMS infographic

Find out how SMS can grow your business

Why 8x8 SMS APIs for the Philippines & Singapore?

Communication reach

8x8 SMS allows businesses to reliably reach customers anywhere with a fully supported, multi-function gateway

Time and workflow efficiency

Businesses can simplify communication workflows through automation and easy pre-scheduling of bulk messages with an all-in-one, multi-channel communications management platform, 8x8 Connect

Customer engagement and experience

Increase customer engagement with two way conversations, real-time updates, efficient customer support and embedded links to promotions

Scalability and message limits

8x8 offers a scalable service with an unlimited number of messages. Be it thousands or millions of messages, 8x8 can scale to meet the needs of any business

Do you know that 45% of customers purchase a product after they receive a marketing text?

Frequently Asked Questions (FAQs)

An 8×8 SMS API, or Application Programming Interface, is a set of protocols and tools that allow software applications to send and receive SMS (Short Message Service) messages.

It acts as a bridge between the software and the telecom network, enabling seamless communication.

When a developer integrates an 8×8 SMS API into its customer support software, it enables it to automate SMS-based communication with customers, such as sending automated alerts, notifications, and responses. The 8×8 SMS API works by leveraging the capabilities of the telecom network to transmit messages or sms verifications between the software and the recipient’s mobile device.

Important information:

• 8×8 SMS API is a set of protocols and tools for sending and receiving SMS messages.

• Integration of 8×8 SMS API automates SMS-based communication.

• 8×8 SMS API relies on the telecom network to transmit messages.

Using the 8×8 SMS API enhances customer support and streamlines communication.

Firstly, it enables automated alerts and notifications to be sent to customers, providing timely updates and reducing response times. 8×8 SMS API also provides the necessary scalability to handle large volumes of messages, ensuring smooth delivery and management of SMS messages.

Secondly, it allows support agents to engage in two-way communication with customers via SMS, enabling them to provide assistance, resolve issues, and gather feedback efficiently.

Additionally, 8×8 provides detailed delivery reports and analytics, empowering businesses to track message delivery status and monitor performance.

Important information:

• Automated alerts and notifications improve response times.

• Two-way communication enhances customer assistance and increases engagement.

• Delivery reports and analytics enable performance monitoring.

Firstly, 8×8 SMS APIs enable customer support teams to reach customers directly on their mobile devices, which are widely used in both countries. Our intelligent message routing also automatically selects the best SMS routes to ensure that your messages are delivered.

This ensures a higher chance of customer engagement and response.

Secondly, 8×8 SMS APIs are cost-effective compared to traditional channels like phone calls, making them an affordable choice for businesses.

Lastly, 8×8 SMS APIs can be easily integrated into your system, with detailed documentation and tutorials. Our no-code multi-channel communications management platform, 8×8 Connect also allows you to manage SMS campaigns easily.

Important information:

• Increase message deliverability and customer response rates.

• 8×8 SMS APIs offer a cost-effective communication channel for customer support.

• Integrate APIs easily or leverage 8×8 Connect to send messages easily.

Security is a crucial aspect when it comes to customer data and communication. At 8×8, we prioritize security to ensure the protection of sensitive information.

They employ industry-standard encryption protocols, such as SSL/TLS, to secure the data transmitted between the software and the telecom network. Additionally, 8×8 SMS APIs adhere to data protection regulations, such as the Personal Data Protection Act (PDPA) in Singapore and the Data Privacy Act of 2012 in the Philippines. We also have industry-leading and security, including being recognized by Singapore’s Cyber Security Agency with the highest tier of the Cyber Trust mark certification. By following these regulations and implementing robust security measures, 8×8 SMS APIs maintain the confidentiality and integrity of customer data.

Important information:

• We use encryption protocols to secure data transmission.

• Compliance with data protection regulations ensures customer data privacy.

• We prioritize the confidentiality and integrity of customer data.

Integrating the 8×8 SMS API into your customer support software is a straightforward process.

Follow the integration guidelines provided, which typically involves registering an account, obtaining API credentials, and configuring the API settings.

Once integrated, you can start utilizing 8×8 SMS APIs within your customer support software, such as sending and receiving SMS messages, tracking message status, and managing customer interactions.

Important information:

• Follow the integration guidelines provided by the API provider.

• Utilize SDKs or libraries provided by the 8×8 SMS API for easier integration.

Ready to get started? Contact us!

Any sales or general enquiries?

Complete the form on the right or email cpaas-sales@8×8.com